Government Law Enforcement Guidelines
These guidelines are provided to law enforcement agents or governmental officials who are looking to obtain information from Binance for the purpose of gathering evidence in connection with, or in aid of an ongoing criminal investigation. Please note that these guidelines may be amended from time to time without notice. These guidelines are not intended for private parties, whether engaged in private investigations or civil litigations.
Accessing the Government Law Enforcement and Enquiries Request System (LERS)
In order to access LERS, the law enforcement agent or governmental official must first request access by visiting .
A request for access is generally reviewed and approved within 3 business days, after which law enforcement agents may submit a request for information and upload the relevant supporting documents. Please note that requests which are not accompanied by copies of official supporting documents will not be processed.
Requirement for Court Orders and Warrants
In order for Binance to provide information relating to our users in aid of an ongoing criminal investigation, we will require a valid court order from a competent jurisdiction or police orders/warrants. Please note that in certain cases, we may require more information to ensure that the release of information is lawful.
Preservation Order Requests
Following the receipt of a preservation order request relating to a criminal investigation, Binance will take steps to preserve records in connection for 90 days. Should the period for preservation needs to be extended, an additional request must be submitted through LERS.
Binance refers to an ecosystem comprising Binance websites (whose domain names include but are not limited to http://www.binance.com) , mobile applications, clients, applets and other applications that are developed to offer Binance Services, and includes independently-operated platforms, websites and clients within the ecosystem (e.g. Binance’s Open Platform, Binance Launchpad, Binance Labs, Binance Charity, Binance DEX, Binance X, JEX, Trust Wallet, and fiat gateways). Binance is continuously growing and may offer even more services in the future.
Form of Request
Authorized law enforcement may send a request for information through LERS following a request of access has been approved. In order to expedite the process, law enforcement agents are reminded to clearly set out the legal basis for each request for information or assistance. A summary of the background of the facts, investigation and any information regarding the Binance users and transaction details will also help us expedite the request.
Notice of Requests
Unless specified in any Court Order or Police Warrant and on valid legal basis, we may notify the relevant user of the request before disclosure of any personal data.