Our system initiates the withdrawal process as soon as you click on the [Confirm Withdraw] button in the confirmation email. Withdrawal confirmation e-mails can be identified by their subject lines starting with: “[Binance] Confirm Your Withdraw Request From……”.

Due to the anonymous nature of the blockchain networks, if you’ve mistakenly withdrawn any assets to a wrong address, we are unable to locate the proper receiver of your funds and provide you any further assistance. If you have sent your coins to an incorrect address by mistake, and you know the owner of this address, we recommend you to contact the customer support of that receipient platform.