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Account Functions
2 Factor Verification
Not Receiving SMS Auth Codes
Binance
2018-01-05 04:00
Binance tries its best to improve SMS Auth coverage. However, there are some countries and areas that are currently not supported for this type of two-factor authentication.
If you cannot enable SMS Auth, please refer to our Global SMS coverage list. If your area is not covered on the list, please enable Google Auth, and refer to the following guide:
https://support.binance.com/hc/en-us/articles/115000433432
If you have enabled SMS Auth or you are currently residing in a country or area that’s in our Global SMS coverage list, but you’re still not receiving SMS codes, please take the following steps:
  • Ensure that your mobile phone has good network signal, otherwise, please re-position to a spot with better signal;
  • Close Anti-virus and/or firewall and/or call blocker apps on your mobile phone that might potentially block our SMS Codes number;
  • Restart your mobile phone.
  • Try voice verification
For now, some countries are not supported by Binance’s SMS system. If this applies to you, please instead use Google Authentication as your primary two-factor authentication method.
How to setup Google 2FA:
https://support.binance.com/hc/en-us/articles/115000433432
List of currently supported countries and areas for SMS Auth:

Have more questions?submit a request
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Google 2FA Guide