Buy Crypto
Pay with
Markets
NFT
New
Downloads
English
USD
Support Center
FAQ
Account Functions
Two-factor Authentication

How to Reset SMS Authentication

Binance
2020-06-28 04:00
If you cannot receive SMS codes normally, you can choose to reset SMS Authentication by following these steps:
1. Click [Security verification unavailable].
2. Please select the unavailable security item and click [Confirm reset] to go to the next step.
3. Verify your request with your other available 2FA devices and click [Submit].
4. Enter your new phone number and click [Get code]. Please note that your original phone number cannot be used again. Click [Reset Now].
The system will automatically send an SMS verification code to your new phone number. Please enter the code within 30 minutes.
5. After clicking, follow the instructions on the page to complete the below verifications:
  • Answering Security Questions:
mceclip4.png
  • ID verification:
1616.png
Click [Next] to start the verification process.
6.png
Please choose the country your ID was issued in and select ID type.
7.png
Upload the front page of your ID document.
8.png
Upload the back page of your ID document.
9.png
Shoot a picture of yourself with your face being clearly visible (we are not accepting screenshots or edited pictures).
10.png
  • Face verification:
You can go through the process in the PC browser or by scanning the QR code with the Binance App.
Open your Binance App and tap the [Scan] button on the upper right corner of the homepage.
6. Once you completed the verifications, we will review your application as soon as possible. Please wait patiently.
Please note that different users will need to perform different verifications based on their account status.
Related Articles
How to Enable Google Authentication (2FA) and Frequently Asked Questions