Shahal Khan

For the past three days, I have been suffering from these kinds of accusations and difficulties. Within these three days, I have lost almost 80% of my funds.

Instead of identifying the actual hackers and taking action against them, Binance seems to be making life increasingly difficult for ordinary users. The rude and unprofessional behaviour of some customer service staff is extremely disappointing. It raises serious concerns about how ordinary people's hard-earned money and dignity are being treated.

I am not someone who will go around begging others for financial help. I have my own dignity, self-respect, and reputation to protect. But that does not mean I should silently accept unfair treatment.

I believe this situation reflects the frustration of many Binance users. If the company continues to handle customer complaints this way, it risks losing the trust and confidence of its users.

A company is not built on customers' money alone; it is built on customers' trust.

#Binance #CustomerService #CustomerRights #UserProtection #BetterCustomerSupport

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