injusticia

Unacceptable: Blocked for over 2 months for “abnormal behavior,” while support has no idea what to say
Being arbitrarily restricted from claiming Red Packets for over 2 months is a complete lack of respect for users who follow the platform’s rules.
The system displays a generic automated message blaming the user for using “automated tools or excessive repetitive actions,” but the reality is outrageous: Customer Support is completely unable to say what the alleged violation was.
How can anyone defend themselves or correct an alleged violation if technical support has no idea what is going on and only gives canned responses?
I’m not the only one in this situation; several of us are affected by this unjustified, opaque restriction while the system operates blindly.
We demand:
* Real transparency: The technical team should review cases individually and provide sound reasons, not automated excuses.
* Effective solutions: Customer support that actually investigates and provides clear technical answers instead of ignoring the problem for months.
The platform’s tools should add value, not become an arbitrary obstacle because of flaws in its own risk-control algorithms. How much longer will this opacity continue?
#Binance #BinancePay #CustomerService #BinanceSupport #RedPackets #RedEnvelopes #Injusticia