I have been a novice for a week, and after a recommendation, I bought the DNT project on the ARB network, accumulating less than 12,000 USD. When the price was high, I intended to sell, but due to network issues, a large-scale sell-off caused a mistake that led to a subsequent inability to sell and a lock-up. After contacting customer service, the official customer service explained that the large-scale sell operation was suspected to be a bot cashing out and taking advantage, resulting in the lock-up. I inquired about how to解除锁仓状态, and the customer service replied that recharging to 13,888 USD would allow me to receive an airdrop and then解除锁仓状态, or I could wait 7 days after DNT is discussed for listing on the exchange to buy and sell myself. Now, all my funds are locked in DNT coins. May I ask if such behavior is compliant? Where are the consumer protection rights?
#Arbitrium #DNT