🚀 Crypto News Flash 🚀
🔍 Merkle's 2024 Customer Experience Imperatives report reveals a shift in consumer focus towards cost-effectiveness, convenience, and consistency! 📊
Key findings:
- 48% trust brands with their data, but only 38% believe it improves experiences 🤔
- Consumers prefer human-led interactions over chatbots 🤖
- Ethical AI implementation is crucial for building trust and convenience 🌐
What do you think? Are you ready to embrace responsible tech use in the experience economy? Share your thoughts in the comments! 👇