Binance Square

KazzChain

Crypto believer. Hodler. Content Creator. Educator. || Binance Angel
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How To Contact Binance Support Without Logging InDid you lost your account access or unable to login due to one reason or the other? This simple tutorial will show you how to contact Binance customer support and chat with a human operator without logging into your Binance account. Using Binance Support Binance live chat which is accessible via your Binance mobile app or web (https://binance.com/en/chat) requires a user to be logged in (authenticated) when they need support for any issue. What about an unauthenticated user? Contact Binance Support as a Visitor Sounds good? 😊 That's your way in. Follow the steps in the screenshots below 👇 1. On the Binance support page which you can access by tapping the chat icon on the support page or any other Binance web page such as https://binance.com/en/chat, click or tap on "Continue as Visitor" and Provide your email address. Chat with Binance support as a visitor 2. On the next screen, simply scroll down to the bottom and tap on "Get Support" with the headset icon. Get Support 3. After the previous step, there are a list of options but do not tap on any of the topics. Scroll down to the bottom once again and tap on "Unresolved". Joining a support queue on Binance This option will add you to a queue to chat with a human operator. With that, you have successfully connected to the Binance live support without logging in. To escalate or for reference purpose, you can copy out your Case ID at the top of the chat. I hope this little guide will help you. - KazzChain

How To Contact Binance Support Without Logging In

Did you lost your account access or unable to login due to one reason or the other?

This simple tutorial will show you how to contact Binance customer support and chat with a human operator without logging into your Binance account.

Using Binance Support

Binance live chat which is accessible via your Binance mobile app or web (https://binance.com/en/chat) requires a user to be logged in (authenticated) when they need support for any issue.

What about an unauthenticated user?

Contact Binance Support as a Visitor

Sounds good? 😊

That's your way in. Follow the steps in the screenshots below 👇

1. On the Binance support page which you can access by tapping the chat icon on the support page or any other Binance web page such as https://binance.com/en/chat, click or tap on "Continue as Visitor" and Provide your email address.

Chat with Binance support as a visitor

2. On the next screen, simply scroll down to the bottom and tap on "Get Support" with the headset icon.

Get Support

3. After the previous step, there are a list of options but do not tap on any of the topics. Scroll down to the bottom once again and tap on "Unresolved".

Joining a support queue on Binance

This option will add you to a queue to chat with a human operator.

With that, you have successfully connected to the Binance live support without logging in. To escalate or for reference purpose, you can copy out your Case ID at the top of the chat.

I hope this little guide will help you.

- KazzChain
Always putting users first. In 2025, Binance resolved 38,648 incorrect deposit cases, returning $48 million to users. This brings our all-time total of recovered funds to over $1.09 billion. Read more [https://www.binance.com/en/blog/community/7001232677846823071 ](https://www.binance.com/en/blog/community/7001232677846823071 )
Always putting users first.

In 2025, Binance resolved 38,648 incorrect deposit cases, returning $48 million to users. This brings our all-time total of recovered funds to over $1.09 billion.

Read more
https://www.binance.com/en/blog/community/7001232677846823071
Stay #SAFU
Stay #SAFU
Richard Teng
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A reminder to our community: Security is a shared responsibility. We do our part through the SAFU fund and advanced monitoring, please do yours by staying vigilant.

Enable 2FA and stay alert to phishing attempts. Your assets’ safety is our top priority. 🛡️
Hi, Is your 2026 in Crypto going as planned? Found that gem you want to HODL?
Hi,

Is your 2026 in Crypto going as planned?

Found that gem you want to HODL?
Words from Yi He
Words from Yi He
Yi He
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Come! Let's cultivate immortality together!
I generally don't like to be a father to others, unless they come to be my father.
If you look back, Bitcoin was born against the backdrop of the 2008 financial crisis, at that time no one would have thought that a white paper, an open-source code, would become the best asset of the past 17 years, without exception. Times are changing, the concept of money is changing, the concept of assets is changing, policies are changing, and on a path that no one has walked before, we practitioners went from being accused of 'pyramid schemes' by others to calling ourselves 'noble Wall Street traders'. On this road, our community is becoming larger and larger, facing one fork after another, each choice is a process of selection, some people get closer, while others drift further apart.
KazzChain
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Bullish
I think $BNB may go to $2,000 next year.

What do you think?
Get ready! Binance Alpha will be the first platform to feature Pipe Network (PIPE) on October 8. Eligible users can claim their airdrop using Binance Alpha Points on the Alpha Events page once trading opens. Further details will be announced soon. Please stay tuned to Binance’s official channels for the latest updates.
Get ready! Binance Alpha will be the first platform to feature Pipe Network (PIPE) on October 8.

Eligible users can claim their airdrop using Binance Alpha Points on the Alpha Events page once trading opens. Further details will be announced soon.

Please stay tuned to Binance’s official channels for the latest updates.
#Binance about to change the game with Crypto-as-a-Service (CaaS) $BNB
#Binance about to change the game with Crypto-as-a-Service (CaaS)

$BNB
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Bullish
$BNB halfway there. Are you bullish?
$BNB halfway there.

Are you bullish?
KazzChain
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Bullish
I think $BNB may go to $2,000 next year.

What do you think?
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Bullish
I think $BNB may go to $2,000 next year. What do you think?
I think $BNB may go to $2,000 next year.

What do you think?
Been a while I wrote here! I hope are eating #BinanceAlpha airdrops consistently. ☺
Been a while I wrote here!

I hope are eating #BinanceAlpha airdrops consistently. ☺
#CommunityModTips Host Events: Encourage participation with events like quizzes, giveaways, or themed discussions.
#CommunityModTips

Host Events: Encourage participation with events like quizzes, giveaways, or themed discussions.
KazzChain
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#CommunityModTips

Highlight Scam Prevention Tips: Regularly share advice on how members can protect themselves.

#BTC
KazzChain
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#CommunityModTips

Set Limits on Repeated Complaints: Limit repetitive complaints from the same user to keep discussions productive.

#BNB
#2024WithBinance has been a journey! There is so much to look forward to in the remaining weeks of 2024. Will we see #BNB at $1k soon? The future is bright ✨
#2024WithBinance has been a journey!

There is so much to look forward to in the remaining weeks of 2024. Will we see #BNB at $1k soon?

The future is bright ✨
#CommunityModTips Set Limits on Repeated Complaints: Limit repetitive complaints from the same user to keep discussions productive. #BNB
#CommunityModTips

Set Limits on Repeated Complaints: Limit repetitive complaints from the same user to keep discussions productive.

#BNB
KazzChain
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#CommunityModTips

Identify Fake Profiles: Watch for bots or fake profiles imitating admins or team members.

#BTC
KazzChain
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#CommunityModTips

Correct Misinformation: When you see wrong information, politely correct it.
#CommunityModTips Correct Misinformation: When you see wrong information, politely correct it.
#CommunityModTips

Correct Misinformation: When you see wrong information, politely correct it.
KazzChain
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Bullish
#CommunityModTips

Stay Active: Consistent presence makes the community feel safer and more valued.

#SHIB
$ETH Ethereum's run will surprise many. $4000 should not be the top but the starting point in my opinion. Let's watch and see.
$ETH Ethereum's run will surprise many. $4000 should not be the top but the starting point in my opinion.

Let's watch and see.
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Bullish
Bullish
67%
Bearish
15%
Neutral
18%
45 votes • Voting closed
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