According to CoinDesk, Dolce & Gabbana USA is facing a lawsuit from a customer who alleges that the company delayed the delivery of its non-fungible tokens (NFTs), causing him to lose value on the DGFamily NFTs. The customer, Luke Brown, reportedly spent $6,000 to purchase the asset and claims to have lost $5,800 due to the delay. The case was filed in the Southern District of New York on behalf of others who bought digital assets from the NFT project.

The complaint alleges that Dolce & Gabbana promoted the NFTs, promising customers that purchasing the DGFamily NFTs would grant them access to various digital rewards, physical products, and exclusive events. However, the delivery of the NFTs was late, and the digital outfits that came with the NFTs, intended for use in the metaverse, arrived 20 days behind schedule. The customer claims that these outfits could only be used on a metaverse platform with minimal users.

Further allegations suggest that the digital outfits could not be used for an additional 11 days after their release because Dolce & Gabbana had not received approval from the NFT marketplace UNXD in time. Both Dolce & Gabbana and UNXD, who is also named as a defendant in the case, have not yet responded to requests for comment.