“Customer support” reaches out to you first—how can you tell if it’s real?
These scams typically aim to get one of the following: your recovery phrase or password, a two-step verification code, or to convince you to transfer your assets to a so-called “secure account.”
Impersonators exploit panic and trust in official channels: first they claim there’s a problem with your account, then they pressure you to cooperate immediately, leaving you no time to calmly verify what’s going on.
Lastly, the price: $BNB is trading at 731.12 (24h -2.05%).
Treat any “customer support” that contacts you first as a scammer. Legitimate platforms will never ask for your recovery phrase.
These scams typically aim to get one of the following: your recovery phrase or password, a two-step verification code, or to convince you to transfer your assets to a so-called “secure account.”
Impersonators exploit panic and trust in official channels: first they claim there’s a problem with your account, then they pressure you to cooperate immediately, leaving you no time to calmly verify what’s going on.
Lastly, the price: $BNB is trading at 731.12 (24h -2.05%).
Treat any “customer support” that contacts you first as a scammer. Legitimate platforms will never ask for your recovery phrase.