Dear Binance Japan Users,
Thank you for choosing Binance Japan.
We will perform wallet maintenance for the Ethereum Network (ETH) starting at 3:00 PM JST on October 15, 2026. As a result, deposits and withdrawals on the Ethereum Network (ETH) will be temporarily suspended from 2:55 PM JST on October 15, 2026. The maintenance is expected to take approximately one hour. Deposits and withdrawals will resume once the maintenance is complete.
Important notice:
This will not affect the token trading functionality itself, and you can continue to use it as before.
Binance Global will provide all technical support required by users.
Deposits and withdrawals on the networks listed above will resume once network stability has been confirmed.
We apologize for any inconvenience and appreciate your understanding.
We look forward to your continued support.
The Binance Japan Team
October 14, 2026
Download the Binance Japan mobile app here (iOS/Android)
＊You must complete Binance Japan's identity verification process to use this service.
＊＊ Select “Unresolved” > “Transfer to customer service” to start a live chat with an agent. Live chat support is available from 9:00 a.m. to 11:00 p.m. (Japan time), Monday through Sunday. If you contact us outside these hours, we will respond on the next business day.
How to use chat support
https://www.binance.com/ja/support/faq/7b0fd3ccb821483a99ff8f5cda374ee9
Binance Japan may cancel or change this announcement without prior notice.
Important notice:
Crypto-assets are not “legal tender” whose value is guaranteed by a country, as is the case with Japanese yen or U.S. dollars. They are electronic data exchanged over the internet.
Crypto-assets may be used to pay for goods or services only if the recipient agrees to accept them as payment.
Crypto-assets may incur losses due to price fluctuations. You may lose money if the price of a crypto-asset drops sharply or it suddenly becomes worthless.
Depending on market conditions and changes in liquidity, you may be unable to trade crypto-assets at the price or quantity you ordered.
Crypto-assets may lose their value due to failures in blockchain or other record-keeping systems.
There is a difference between the purchase price and the sale price of crypto-assets.
If you lose your private key or password, you may be unable to use your crypto-assets, causing them to lose their value. If this information becomes known to another person, your crypto-assets may be transferred without your consent.
We manage your assets separately from our own. However, if our company becomes insolvent, we may be unable to return the money and crypto-assets entrusted to us.
Before trading, make sure you fully understand the details of the transaction and proceed at your own risk.
Binance Japan, Inc.
Crypto-asset exchange service provider, Director of the Kanto Local Finance Bureau, No. 00031
Member of the Japan Virtual and Crypto assets Exchange Association