Apple Health rarely asks you questions. Data comes in automatically; manual entry is available, but it isn’t the main path. And it won’t follow up to ask whether a recommendation was useful.
Google’s health products are the exact opposite. When I used Fitbit and Google Health, they asked why I woke up in the middle of the night and had me rate whether a recommendation was helpful. Almost every page could become an opportunity to collect data.
It’s easy to explain this as a difference in design style: Apple is restrained, Google is proactive. A more useful explanation is the business model.
Google’s business depends on understanding data and behavior, so it has every reason to keep asking questions and feed the answers back into its models. Apple makes money from hardware and services. Your health behavior itself isn’t something it needs to sell; what it needs to protect is your willingness to put sensitive data into its ecosystem.
So asking fewer questions and doing more processing on-device goes from being a “missing feature” to part of the product’s value.
**When a product constantly asks for ratings, feedback, and personal information, the honest question is: What does its business model need to get from your behavior?**
Google’s health products are the exact opposite. When I used Fitbit and Google Health, they asked why I woke up in the middle of the night and had me rate whether a recommendation was helpful. Almost every page could become an opportunity to collect data.
It’s easy to explain this as a difference in design style: Apple is restrained, Google is proactive. A more useful explanation is the business model.
Google’s business depends on understanding data and behavior, so it has every reason to keep asking questions and feed the answers back into its models. Apple makes money from hardware and services. Your health behavior itself isn’t something it needs to sell; what it needs to protect is your willingness to put sensitive data into its ecosystem.
So asking fewer questions and doing more processing on-device goes from being a “missing feature” to part of the product’s value.
**When a product constantly asks for ratings, feedback, and personal information, the honest question is: What does its business model need to get from your behavior?**