To all users of Binance Japan

Thank you for always using Binance Japan.

Starting at 3:00 PM on August 27, 2026 (Japan time), we will carry out wallet maintenance for the Ethereum Network (ETH). As a result, deposits and withdrawals will be temporarily suspended on the Ethereum Network (ETH) starting at 2:55 PM on August 27, 2026 (Japan time). The maintenance is expected to take approximately 1 hour. After the maintenance is complete, deposits and withdrawals will resume.

Important Notes:

  • This does not affect the token’s functions itself, and you can continue using it as before.

  • All technical support necessary for users will be handled by Binance Global.

  • Regarding deposits and withdrawals on the network mentioned above, we will resume as soon as the network’s stability is confirmed.

We apologize for any inconvenience this may cause and appreciate your understanding.

We look forward to your continued patronage.

Binance Japan Team

August 26, 2026

You can download Binance Japan’s mobile app from here (iOS/Android)

* To use this service, it is necessary to complete Binance Japan’s identity verification procedures.

** If you select the option “Unresolved” > “Transfer to customer service,” live chat support will begin. Please note that the reception hours for chat support by operators are from 9:00 AM to 11:00 PM, Monday through Sunday (Japan time). If you contact us outside these hours, our response will be provided on the next business day.

How to use chat support

https://www.binance.com/ja/support/faq/7b0fd3ccb821483a99ff8f5cda374ee9  

Binance Japan may cancel or change this announcement without prior notice.

Important Notes:

  • Cryptographic assets are not “fiat currencies,” whose value is guaranteed by a country such as Japanese yen or the U.S. dollar. They are electronic data exchanged over the internet.

  • Cryptographic assets may be used to settle the consideration only if the person who is to receive the settlement agrees.

  • Cryptographic assets may result in losses due to fluctuations in their price. There is a possibility that you may lose money, such as if the price of a cryptographic asset drops sharply or suddenly becomes worthless.

  • Cryptographic assets may not be traded at the order price and quantity you placed due to changes in market conditions and liquidity.

  • Cryptographic assets may lose their value due to the failure of blockchain and other recording systems, among other reasons.

  • The price of a cryptographic asset differs between the purchase price and the selling price.

  • If you lose your secret key or password, you may not be able to use the cryptographic assets you hold, and their value may be lost. Additionally, if other people learn such information, there is a risk that the cryptographic assets you hold may be transferred regardless of your intentions.

  • We manage our customers’ assets separately from our own assets. However, if we become insolvent, we may not be able to return the deposited funds and cryptographic assets.

  • When conducting transactions, please ensure you fully understand the details of the transaction and proceed at your own responsibility.

Binance Japan Corporation

Cryptocurrency Exchange Business Operator, Kanto Local Finance Bureau Director No. 00031

Member of the Japan Virtual Currency Exchange Association