“ P2P Dispute/Appeal Guide Part 2: What to Prepare and What to Do? “
When all negotiation measures fail, an appeal is your final “weapon” to protect yourself. To make the process go smoothly and quickly, prepare everything in advance.
📋 Information YOU NEED to prepare:
✅ Order ID — shown in the order details
✅ Payment receipt — a photo captured from your banking app
✅ Chat history — all exchanges in the in-app chat
✅ Evidence video — record with 2 devices, showing the Order ID, logging into your bank, displaying the balance, and the transaction history.
✅ Incident description — sequence of events: what happened, when it happened, the amount, and the current issue
📱 Steps to file an appeal:
1. Log in to Binance → [Trade] → [P2P] → [Orders] → Select the order you want to appeal
2. Tap [Need Help] or [Appeal]
3. Choose the reason, describe the situation in detail, and attach evidence
4. The counterparty has 10 minutes to respond
5. If it’s not resolved → Transfer to the support team
⚠️ Note: If you accidentally tap [Cancel Appeal], you must wait 5 minutes before you can submit again.
Lesson: Don’t wait until a dispute happens to look for evidence. Keep records from the start—that’s your “insurance.”
@Binance Vietnam #BinanceP2PAnToan $BNB $BTC
Disclaimer: Personal viewpoint, not financial advice. Process information is for reference only, based on Binance’s official support pages.
#binancep2pantoan @Binance Vietnam $BTC $BNB
When all negotiation measures fail, an appeal is your final “weapon” to protect yourself. To make the process go smoothly and quickly, prepare everything in advance.
📋 Information YOU NEED to prepare:
✅ Order ID — shown in the order details
✅ Payment receipt — a photo captured from your banking app
✅ Chat history — all exchanges in the in-app chat
✅ Evidence video — record with 2 devices, showing the Order ID, logging into your bank, displaying the balance, and the transaction history.
✅ Incident description — sequence of events: what happened, when it happened, the amount, and the current issue
📱 Steps to file an appeal:
1. Log in to Binance → [Trade] → [P2P] → [Orders] → Select the order you want to appeal
2. Tap [Need Help] or [Appeal]
3. Choose the reason, describe the situation in detail, and attach evidence
4. The counterparty has 10 minutes to respond
5. If it’s not resolved → Transfer to the support team
⚠️ Note: If you accidentally tap [Cancel Appeal], you must wait 5 minutes before you can submit again.
Lesson: Don’t wait until a dispute happens to look for evidence. Keep records from the start—that’s your “insurance.”
@Binance Vietnam #BinanceP2PAnToan $BNB $BTC
Disclaimer: Personal viewpoint, not financial advice. Process information is for reference only, based on Binance’s official support pages.
#binancep2pantoan @Binance Vietnam $BTC $BNB