I have something I realized when I tried to think back on why the tactic of “inviting you to Zalo and then canceling the order” still remains effective on Binance P2P, even though on the surface it sounds pretty predictable.

It doesn’t rely on tricking people who don’t understand. Instead, it targets the moment when the buyer is eager to finish the transaction quickly. Immediately after making the bank transfer, people naturally want to get it over with. So when the merchant provides a seemingly reasonable reason to cancel and promises a refund afterward, the instinct to trust usually comes before the instinct to question.

The core issue is this: once the order is canceled, the escrow is released immediately, while the fiat money may not have returned yet. The entire protection layer of the platform—locking assets, keeping chat history, handling disputes—only has value when the order still exists and the exchange is still within the official chat window. The moment the conversation shifts to Zalo, the most important piece of evidence disappears—right when it’s needed most.

So the memorable principle isn’t a long list of scam signs. It’s just one fundamental rule: any request that pulls you out of the standard process—switching chat channels, or canceling the order before the payment is confirmed received—should be stopped, and you should open a dispute instead of handling it yourself.

Self-critique: this principle can sometimes make transactions slower, just because some merchants want convenience. But being delayed by a few minutes is nothing compared to the risk of losing everything if you fall into the exact scam scenario.

I’m waiting to see whether Binance P2P will add an automatic warning inside the chat window when it detects keywords like “Zalo” or “cancel order,” to remind users at the right time instead of requiring them to remember this principle themselves.
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