When a transaction error occurs, submitting a complaint through the proper process will help you recover your assets as quickly as possible.
First, you don’t need to worry because the Escrow mechanism still keeps the coins safely on the system.
Step 1: Collect the message history in the order, and provide proof that you did not trade outside the platform.
Step 2: Prepare a bank account statement by opening the official bank app yourself to prove the actual cash flow.
The statement images must clearly show that you matched the account name accurately, as required by the regulations.
Step 3: Click the Complain button on the order interface, enter the Order ID code, and upload all evidence.
After receiving your request, Binance Support’s 24/7 team will cross-check the data and make a decision.
Complying with the complaint process is the only way to protect your legitimate rights.
#BinanceP2PAnToan @Binance Vietnam #Creatorpadvn
First, you don’t need to worry because the Escrow mechanism still keeps the coins safely on the system.
Step 1: Collect the message history in the order, and provide proof that you did not trade outside the platform.
Step 2: Prepare a bank account statement by opening the official bank app yourself to prove the actual cash flow.
The statement images must clearly show that you matched the account name accurately, as required by the regulations.
Step 3: Click the Complain button on the order interface, enter the Order ID code, and upload all evidence.
After receiving your request, Binance Support’s 24/7 team will cross-check the data and make a decision.
Complying with the complaint process is the only way to protect your legitimate rights.
#BinanceP2PAnToan @Binance Vietnam #Creatorpadvn