There’s a fairly common reflex when doing P2P trades: once the counterparty goes silent for a few minutes, you start to worry.
“Is something wrong?”
“Should I message on another channel?”
“Or should I just keep trading?”
In reality, silence isn’t always a risk signal. The key is what stage of the trade you’re in. If you’re buying, check the order status, the payment method, and the counterparty’s profile before you proceed. If you’re selling, under no circumstances Release Crypto just because the counterparty claims they’ve transferred the money. Check directly in your bank account or wallet to confirm that the funds have truly been received. Binance’s Escrow mechanism keeps the crypto in the order according to the trading process, so you don’t need to try to “resolve it quickly” yourself.
A rule I always follow is: don’t switch the trade to another channel just because the counterparty doesn’t reply. The chat and order information on Binance help record the trade timeline when you need support.
If the counterparty asks you to change payment details, urges you to skip verification, or requests an off-platform transaction, stop and reassess.
If the order times out, gets stuck, or a dispute arises, use Appeal and also save the Order ID, chat history, and relevant evidence for Binance Support to handle.
With P2P, sometimes being patient to verify the trade status is even more important than getting an answer right away.
#binancep2pantoan @Binance Vietnam
“Is something wrong?”
“Should I message on another channel?”
“Or should I just keep trading?”
In reality, silence isn’t always a risk signal. The key is what stage of the trade you’re in. If you’re buying, check the order status, the payment method, and the counterparty’s profile before you proceed. If you’re selling, under no circumstances Release Crypto just because the counterparty claims they’ve transferred the money. Check directly in your bank account or wallet to confirm that the funds have truly been received. Binance’s Escrow mechanism keeps the crypto in the order according to the trading process, so you don’t need to try to “resolve it quickly” yourself.
A rule I always follow is: don’t switch the trade to another channel just because the counterparty doesn’t reply. The chat and order information on Binance help record the trade timeline when you need support.
If the counterparty asks you to change payment details, urges you to skip verification, or requests an off-platform transaction, stop and reassess.
If the order times out, gets stuck, or a dispute arises, use Appeal and also save the Order ID, chat history, and relevant evidence for Binance Support to handle.
With P2P, sometimes being patient to verify the trade status is even more important than getting an answer right away.
#binancep2pantoan @Binance Vietnam