BlockBeats news, March 31, Twitter founders Jack Dorsey and Roelof Botha co-authored a lengthy article (From Hierarchy to Intelligence), explaining that replacing human hierarchical coordination with AI will become a common pattern for future organizations, ending a two-thousand-year reliance on hierarchy. Its core points are as follows:

For more than 2000 years, organizational design has been based on hierarchy, a structure that originated in the military and industrial eras, primarily limited by the 'span of control' of humans, which can typically only manage 3-8 people effectively. Hierarchy is essentially an 'information routing protocol,' but it significantly slows down the flow of information and decision-making speed as levels increase. Block is attempting to completely replace the function of human hierarchical coordination with AI, transforming companies from 'hierarchical organizations' to 'companies built as intelligent agents.' Value will shift from hierarchy to intelligence, with human roles being pushed to the 'periphery,' responsible for confronting reality, intuition, and ethics, while AI takes on coordination, alignment, and proactive decision-making.

The text proposes using AI to build two key world models to replace middle management:

Company world model: Based on various decision records, codes, documents, etc., generated by remote work, allowing AI to continuously grasp the internal operational status of the company.

Customer world model: Based on real transaction data generated by Cash App, Square, etc. (Block believes that money is the most honest signal), forming a deep understanding of the actual economic situation of customers.