What should I do if my exchange account is frozen by risk control?
If the risk control of a small exchange is frozen, there is basically no solution, because it is possible that the small exchange wants to run away.
If it is frozen by a large exchange, first contact customer service to ask for the reason for the risk freeze. Usually there is a problem with a certain transaction or a period of time, and then provide corresponding evidence according to the requirements of the platform, such as proof of transaction, proof of holding ID card photo, etc. Wait, it can usually be solved.
If it still cannot be solved, it is recommended to find a third party to intervene at this time, because the communication cost will be very high at this time. The intervention of third parties, such as lawyers and unfreezing teams, can better mediate the situation of both parties. In fact, this is a negotiation process.
