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Reset 2FA
Reset two-factor authenticator.
Reset Password
Change your password.
Name/Birthday Correction
Correct your name/birthday.
Legacy Inheritance
Claim deceased user's assets.
Change Residential Address
Change address and provide new Proof of Address documentation.
Reset KYC
Identity verification update.
Appeal KYC Rejection
Request review of verification rejection.
Lift P2P Suspension
Review inappropriate P2P trade suspensions.
Crypto Deposit Not Arrived
Crypto Deposit not credited to Binance account.
Transaction History
View transaction records.
Fiat Deposit Not Arrived Appeal
Investigate missing or delayed fiat deposit record.
Fiat Deposit Suspension
Request review for failed fiat deposit via card.
Fiat Withdrawal Not Received
Investigate fiat withdrawal that has not arrived.
Non-P2P Related Scam Report
Report potential rug pulls or investment scams.
Disable Account
Request to manually disable account
Account
P2P
Binance Wallet
Crypto Deposit / Withdrawal
Buy/Sell Crypto (Fiat/P2P)
Other
Reset 2FA
Reset two-factor authenticator.
Forgot account
Obtain complete verified account information.
Reset 2FA Failed
Review two-factor authentication rejection.
Reset Password
Change your password.
Name/Birthday Correction
Correct your name/birthday.
Legacy Inheritance
Claim deceased user's assets.
Failed Facial Verification Appeal
Request review for rejected face recognition.
Change Residential Address
Change address and provide new Proof of Address documentation.
Reset KYC
Identity verification update.
Update Country of Residence
Update your current residency
Update Identity
Update personal ID documents
Appeal KYC Rejection
Request review of verification rejection.