Binance
How to get started
Markets
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Self-Service
Recommended
Reset 2FA
Reset two-factor authenticator.
Reset Password
Change your password.
Name/Birthday Correction
Correct your name/birthday.
Appeal KYC Rejection
Request review of verification rejection.
Data Download Center
Download your asset and transaction history
Crypto Deposit Not Arrived
Crypto Deposit not credited to Binance account.
Non-P2P Related Risk Report
Report risks including scams, fraud, and campaign abuses
Disable Account
Request to manually disable account
Reset KYC
Identity verification update.
Account
Crypto Deposit / Withdrawal
Other
Reset 2FA
Reset two-factor authenticator.
Forgot account
Obtain complete verified account information.
Reset 2FA Failed
Review two-factor authentication rejection.
Reset Password
Change your password.
Name/Birthday Correction
Correct your name/birthday.
Legacy Inheritance
Claim deceased user's assets.
Failed Facial Verification Appeal
Request review for rejected face recognition.
Change Residential Address
Change address and provide new Proof of Address documentation.
Update Country of Residence
Update your current residency
Update Identity
Update your ID and identity information
Appeal KYC Rejection
Request review of verification rejection.
Closed Account Transaction Data
Generate a report for a closed account
Data Download Center
Download your asset and transaction history