Migration: Auto-Invest to Convert Recurring

Frequently Asked Questions for users migrating from Auto-Invest to Convert Recurring

1. What is happening to the Auto-Invest service?

We are transitioning the Auto-Invest service to a new feature within Convert called "Recurring". This change is part of our effort to optimize our product offerings. The Auto-Invest service will be retired.

2. What are the key differences between Auto-Invest and Convert Recurring?

• Fee Structure: Previously, Auto-Invest included an additional fee on top of the quoted price provided by Binance. The new Convert Recurring feature will not have any additional fees; trades will be executed based on the quoted price from Binance Convert.
• Better User Experience: Binance Convert Recurring covers all the existing functions of Auto-Invest, and will add on more in the future in order to provide much better user experience for the migrated Auto-Invest users.

3. What will happen to my existing Single Token and Portfolio Plans?

Your existing Single Token and Portfolio Plans will be migrated to the Convert Recurring feature. The functionality will remain the same, with the added benefits mentioned above, allowing you to continue your recurring purchases seamlessly.

4. How will the migration process affect my current investments?

The migration process is designed to be smooth and seamless. You only need to opt in for the transition through our guidance by clicking the button on the migration notice UI, and the rest will be taken care of by us. You can still view details of your existing plan after migration.

If you do not take any action by the deadline of the migration, your plans will be automatically migrated to Convert Recurring after 31 Mar 2025 unless you choose to cancel them in advance.

Migration Notice:

If you select [I will do it later], this notice will continue to appear until the end of the migration period and any existing plans will be automatically migrated to Convert Recurring then.

5. Where can I edit my Auto-Invest Plan details?

You can edit your Auto-Invest Plan in Convert Recurring here.

Scroll down to Recurring Plans to see your plan details and click [Edit] to update your plan details if necessary.

6. Will there be any changes to the way my assets are delivered?

For Single and Portfolio Plans, the purchased assets will continue to be delivered directly to your selected account after each transaction. 

7. How will the quoted prices be determined in Convert Recurring?

Each recurring trade in Convert Recurring will be executed based on a quoted price provided by Binance Convert at the time of the trade. There will be no additional fees applied.

8. Why is Binance making these changes?

The changes are part of our effort to simplify our product offerings and improve the user experience. By consolidating similar functionalities into the Convert Recurring feature, we aim to provide a more streamlined and efficient service.

9. Who can I contact if I have more questions or need assistance?

If you have any further questions or need assistance, please contact our Customer Support through the Binance platform. We are here to help you through this transition.

We appreciate your understanding and cooperation as we make these improvements to our services. Thank you for being a valued user of Binance.