After using the account for over a year, I suddenly received an email asking me to provide proof of address. I opened the app and only provided text information, without being asked for any proof documents. It's very strange 🤔️. I asked customer service and they said my account is normal. Has anyone encountered this situation?
I purely manually refresh alpha, occasionally buying and selling BNB. Could it be an IP issue? I rarely open 🪜 it, I don't understand. Has anyone encountered this situation? @币安中文社区