Why do I need to complete identity verification?
If you're experiencing problems with withdrawals, please refer to the following reasons and solutions:
1. You're accessing your account from multiple IP addresses
If you are accessing your Binance account from multiple IP addresses, the system will deem it as âsuspiciousâ and will temporarily suspend withdrawals from your account to protect your assets.
2. You havenât completed face verification
If you havenât completed the face verification process during identity verification, your withdrawal amount will be limited. Please refer to the limits stated in
[Identification].
To increase your withdrawal limit, you can complete the identity verification on the Binance website or app, or contact
Binance Support to provide additional information for verification.
3. There are problems with your identity verification
If the information you submitted for identity verification is incomplete, withdrawals will be temporarily suspended from your account.
Please contact
Binance Support to provide additional information for verification.
4. You havenât enabled two-factor authentication (2FA)