According to ChainCatcher news, the encryption robot trading platform 3Commas stated that some customers reported unauthorized account transactions after resetting their account passwords. The investigation found that only a small number of customer accounts had their passwords reset and were suspected of conducting unauthorized transactions. The latter mainly affected the unauthorized transactions. For customers who enable two-factor authentication (2FA), the data accessed does not include the user's API key data and account password. 3Commas strongly recommends that users enable two-factor (2FA) and regularly change passwords to provide additional security to their accounts.