To reactivate the Buy Crypto with bank card function of your account, you need to submit a video to our Customer Service team to verify your request.
What should I include in the video?
1. Sit in front of the camera. You need to show your face clearly and hold the information page of your ID document;
2. Speak a statement into the camera to verify your identity, such as:
"Today is DD-MM-YYYY, I'm applying to resume the Buy Crypto with bank card function for my Binance account XXXXX@XXXXX.com."
Please note that you should include:
- Today's date;
- A statement of your purpose;
- Your Binance account email address.
For more information, please refer to this tutorial: