Why Do I Need to Complete Identity Verification?
Binance requires users to complete Identity Verification to increase their account security. Please visit How to Complete Identity Verification if you haven’t completed the verification process.
If you are experiencing problems with withdrawals, please refer to the following reasons and solutions:
1. You are accessing your account from multiple IP addresses
If you are accessing your account from multiple IP addresses, the system will deem it as “suspicious” and will temporarily suspend withdrawals from your account to protect your assets.
2. You haven’t completed face verification
If you haven’t completed the face verification process in Identity Verification, your withdrawal amount will be limited. Please refer to the limits stated in [Personal Verification].
To increase your withdrawal limit, you can complete the Identity Verification on the Binance website or App, or contact Binance Support to provide additional information for verification.
3. There are problems with your Identity Verification
If the information you submitted for Identity Verification is incomplete, withdrawals will be temporarily suspended from your account.
4. You haven’t enabled Two-Factor Authentication (2FA)
Two-factor authentication (2FA) is when you protect your account with two factors or locks, creating an additional layer of security, such as Google Authenticator, SMS verification, and email verification. You need to activate at least two authentications before you can withdraw funds. Click [Enable Now] and follow the instructions to enable 2FA.
