Last updated date: 2 April 2024
1. Log in to your Binance app and go to [Trade] - [Fiat].
Alternatively, you can go to [More] and add [Fiat] to the homepage shortcut for easy access.
2. Here you can choose to buy or sell crypto with different fiat currencies.
Tips: Tap [Buy Crypto] at the top to choose either [Buy Crypto] or [Sell Crypto].
Enter the fiat amount you want to spend, and the system will automatically display the amount of crypto you can get.
Then, choose [Card] as the payment method and tap [Buy].
3. If you haven’t purchased crypto with a card before, tap [Add New Card] and enter your card details. Tap [Confirm].
4. Check the payment details and transaction fees carefully before tapping [Confirm]. Please note that after the specified time, the price and the amount of crypto you can get will be recalculated automatically.
5. If applicable, you will be directed to your bank's OTP transaction page. Follow the instructions provided on the screen to validate your payment.
6. Please wait patiently for your order to process. You’ll see the purchased crypto in your account shortly.
Frequently Asked Questions
1. If I use a bank card to purchase crypto, what are the supported payment methods?
Binance supports Visa card payments. The supported currencies are as follows:
AED, AMD, AUD, AOA, AZN, BGN, BHD, BRL, CAD, CHF, CLP, COP, CRC, CZK, DKK, DOP, EUR, GBP, GEL, HKD, HUF, IDR, ILS, ISK, JPY, KES, KWD, KZT, MNT, MXN, NZD, OMR, PAB, PEN, PHP, PLN, QAR, RON, SAR, SEK, TJS, TRY, TWD, UGX, USD, UYU, UZS, VND, XAF, and ZAR.
2. It said that my card's issuing country is not supported. What card-issuing countries does Binance currently support?
Currently, Binance supports more than 220 issuing countries. You may try to use another card from a different issuing country if you have one.
3. How many bank cards can I link to my account?
You can link up to five bank cards.
4. Why do I see this error message, "Transaction declined by issuing bank. Please contact your bank or try a different bank card."?
This means that your bank card does not support this type of transaction. Please get in touch with your bank or try a different card.
5. Will the transaction be canceled if I cannot complete the purchase within the time limit?
Yes, if you do not complete the order within the time limit, it becomes invalid, and you need to submit a new transaction.
6. If my purchase fails, can I get back the paid amount?
If payment has been deducted for failed transactions, your payment amount will be returned to your card.
7. After the order is completed, where can I see the crypto I purchased?
Your crypto will be credited to your Spot Wallet shortly after completing the transaction.
You can check the order status from [...] - [History]. Go to [Buy] - [One-time Purchase] to view your purchase history.
8. When placing an order, I’m notified that I've already reached my daily limit. How can I increase the limit?
Tap [Increase Limit] if you've reached your daily limit. You'll be prompted to complete additional verification. After completing the process, you could increase your limit.
Alternatively, you can view your current limits and upgrade your identity verification level for a higher account limit. Go to [Account Center] and tap [>] - [Verifications].
9. Why did I receive less cryptocurrency than I expected? Are there other factors at play, like conversion rates, in addition to fees?
When buying cryptocurrency with a card, in addition to fees, you should also take note of the conversion rates/prices. For more details, please check the [Transaction Details] page.
10. What should I do if my purchase fails? Where can I find detailed information about the failure and its solution?
Go to [Fiat History] and find the failed order. Tap on it and you can view the reason for the failure.
If further support is needed, you can tap the CS button to speak with Customer Support.
