customer

Binance par funds na milne ki surat mein appeal karne ka tariqa is baat par depend karta hai ke aap P2P trading kar rahe hain ya bank se direct deposit.
Niche dono tareeqon ki tafseel di gayi hai:
1. P2P Order mein Appeal (Sab se zyada istemal hone wala)
Agar aap ne P2P ke zariye crypto khareedi, paise bhej diye, lekin seller ne crypto release nahi ki, to ye steps follow karein:
* Pehle Chat Karein: Sab se pehle seller ko chat box mein message karein aur payment ka screenshot bhejein. Aksar masla yahin hal ho jata hai.
* Appeal Button: Agar seller response na de, to order screen par niche "Appeal" ya "Help" ka button nazar aaye ga (ye button payment time khatam hone ke baad active hota hai).
* Reason Select Karein: "I have made payment but haven't received the crypto" wala option chunein.
* Saboot (Proof) Upload Karein: Apni bank app ya payment gateway (Easypaisa/JazzCash wagera) se Transaction Receipt ka screenshot upload karein.
> Note: Screenshot mein Transaction ID, Amount, aur Date saaf honi chahiye.
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* Wait Karein: Binance ki team dono sides ka review kare gi aur 24-48 ghanton mein faisla kare gi.
2. Direct Fiat/Bank Deposit na milne par
Agar aap ne direct bank se Binance mein paise bheje hain aur wo account mein nahi aaye:
* Self-Service Appeal: Binance app mein [Help Center] par jayen aur [Fiat Deposit Not Arrived Appeal] select karein.
* Form Fill Karein: Wo aapse Currency, Amount, aur Date poochein ge.
* Bank Statement: Apni bank statement upload karein jis mein wo specific transaction dikh rahi ho.
Kuch Zaroori Baatein:
* Third-Party Payment na karein: Hamesha apne naam wale bank account se paise bhejein. Agar kisi aur ke account se bhejein ge to appeal jeetna mushkil ho sakta hai.
* Order Cancel na karein: Agar aap ne paise bhej diye hain, to bhool kar bhi order cancel na karein, warna aap ke paise doob sakte hain.
* Sabr Rakhein: Appeal file hone ke baad Binance ki support team ko dono taraf se verification karni hoti hai, is mein thora waqt lag sakta hai.
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