MediaMarktSaturn (the parent company of MediaMarkt) has removed or suspended sales of Ledger products in stores and online across several European countries where it operates as a precautionary measure. An official investigation is underway into a German customer’s report of a tampered device; Ledger says no funds have been reported lost in that case so far. Confirmed losses are mainly linked to devices sold through Southeast Asian distributor CryptoBilis. If you’re new to hardware wallets: buy only from official stores or manufacturer-authorized retailers, inspect the device when unboxing, and never enter your recovery phrase on a suspicious device.
1. What exactly happened in European retail?
1. According to reports by Cointelegraph (Helen Partz, updated 2026-10-13) and The Block, a MediaMarktSaturn spokesperson said the relevant products had been removed from its product range in all countries as a precautionary measure. The company is in contact with the manufacturers and said it is “taking this matter very seriously.”