I am writing this formal notice regarding the repeated and unjustified restrictions placed on my account (Case ID: 15822461).Despite a previous review where your team explicitly lifted all restrictions and cleared my account for full functionality, the restrictions have been re-imposed without any new cause or communication. This recurring technical or administrative error is preventing me from managing my account during a period of high market volatility.Current Financial Risk:
I currently have open trading positions that are at immediate risk of liquidation. Because my account is restricted, I am unable to add margin or manage these trades.
Legal and Financial Notice:
Liability: I am formally putting Binance on notice that I will hold the platform liable for any and all financial losses, including but not limited to the liquidation of my positions, resulting from this erroneous restriction.
Previous Resolution: This case was already settled under ID 15822461. Re-imposing restrictions on a verified and cleared account constitutes a failure of service.
Jurisdiction: If this matter is not resolved within the next 24 hours, I am prepared to escalate this through the appropriate legal channels in India, including filing a formal complaint with the relevant financial authorities and consumer protection boards.
I demand the immediate restoration of my withdrawal and trading functions to prevent further damages.
Account Details:
Case ID: 15822461
I expect an immediate response and resolution.
Sincerely
Facing a critical issue with @BinanceHelpDesk. Case ID 15822461. Despite restrictions being lifted earlier, they have been re-applied, locking my account while I have active trades running.
These trades are at immediate risk of liquidation because I cannot manage them. I am holding Binance responsible for any losses incurred due to this repeated restriction of a verified account. @CZ please assist