Hello Binance Support Team,
My account has been restricted from claiming in live sessions and square Red Packets. When I try to open one, I receive a message stating that my account is not eligible for this promotion.
I want to assure you that my account is fully verified (KYC completed), and I do not use any bots, automated scripts, third-party software, or multiple accounts. I participate in the events fairly and manually. The recent restriction might be a false positive triggered by an IP change or device reset.
Please review my account status and restore my access to all Red Packets.
My account has been restricted from claiming in live sessions and square Red Packets. When I try to open one, I receive a message stating that my account is not eligible for this promotion.
I want to assure you that my account is fully verified (KYC completed), and I do not use any bots, automated scripts, third-party software, or multiple accounts. I participate in the events fairly and manually. The recent restriction might be a false positive triggered by an IP change or device reset.
Please review my account status and restore my access to all Red Packets.