How to Secure My Binance Brazil Card?

1. Understanding unfamiliar transactions on your card

There may be a number of reasons why the card statement contains a charge that is unrecognizable.

You can review the details including:

• Transaction details (amount, currency, date, etc.)
• Merchant details (name, website, location, etc.)

Here's what can be done to identify the transaction:

• Check if the retailer’s name is listed differently (e.g., parent company name);
• Look for additional charges, such as tax or service fees;
• Search your email inbox and receipts for payment confirmations;
• Review transactions around the same date for context;
• Consider currency conversion and possible exchange rate differences;
• Check if it’s part of a recurring subscription;
• See if it’s linked to a free trial that converted to a paid plan.

2. How do I freeze my Binance Brazil Card?

You may temporarily freeze your Binance Brazil Card to prevent new charges from being approved. 

1. Log in to your Binance account and go to [Card Dashboard]. 

2. You will see a [Manage Card] button. Toggle on the button next to [Freeze Card] and your card will be frozen. Please note that your card will automatically decline every transaction until you unfreeze your card.

3. How do I unfreeze my Binance Brazil Card?

To unfreeze your Binance Brazil Card, please follow these instructions:

1. Log in to your Binance account and go to [Card Dashboard]. 

2. Tap [Unfreeze]. Complete security verifications and your card will be unlocked.

4. What should I do to protect my card?

To keep your card secure, follow these simple tips:

• Never share your card details with anyone.
• Don’t save your card details on shared or public devices.
• Check your transactions regularly for any suspicious activity.