Concentrix Corp., a US firm that provides outsourced customer service and call-center operations for other companies, paid a hefty price this week to refinance debt amid fears that artificial intelligence will undermine its business. https://www.bloomberg.com/news/articles/2026-02-13/ai-fears-weigh-on-call-center-operator-s-600-million-bond-sale?taid=698f5fc891e5920001b9ed57&utm_campaign=trueanthem&utm_content=business&utm_medium=social&utm_source=twitter