At present, a mere 23% of retailers possess the ability to accurately recognize AI driven traffic and transactions. Being part of the remaining 77% means you are unable to distinguish between a malicious bot and a legitimate authorized agent. This leaves you in a situation where you lose either way by having to reject or allow all automated visitors. Consequently, competitors who possess the capability to differentiate these visitors will capture the sales that are too risky for your business to process.
Before the volume of AI agent interactions increases significantly, there are several crucial steps your business needs to master. Your initial focus should be on determining the current volume of agent based visitors on your platform, since the majority of companies are completely unaware of this metric. Furthermore, simply identifying an agent by name does not grant it automatic authorization. Recognizing the entity visiting your site is entirely different from understanding its permitted actions.
Keep in mind that these agents will always attempt to secure the member price. It remains your responsibility, rather than the agent's, to determine if those discounts are actually applicable. Finally, it is essential to evaluate complex and problematic scenarios. Implementations usually fail when dealing with lapsed authorizations, shopping baskets that are modified during the checkout process, or payment retry attempts that result in double billing.
Our team has compiled a comprehensive checklist covering these points, which you can read at https://air3.com/blog/know-your-agent-kya-guide
Before the volume of AI agent interactions increases significantly, there are several crucial steps your business needs to master. Your initial focus should be on determining the current volume of agent based visitors on your platform, since the majority of companies are completely unaware of this metric. Furthermore, simply identifying an agent by name does not grant it automatic authorization. Recognizing the entity visiting your site is entirely different from understanding its permitted actions.
Keep in mind that these agents will always attempt to secure the member price. It remains your responsibility, rather than the agent's, to determine if those discounts are actually applicable. Finally, it is essential to evaluate complex and problematic scenarios. Implementations usually fail when dealing with lapsed authorizations, shopping baskets that are modified during the checkout process, or payment retry attempts that result in double billing.
Our team has compiled a comprehensive checklist covering these points, which you can read at https://air3.com/blog/know-your-agent-kya-guide