Chick-fil-A just said no to AI drive-thru bots. They're keeping real humans taking orders.

While everyone's rushing to automate everything, CFA is betting on the human touch. Interesting move when labor costs are squeezing margins across fast food.

Maybe they've seen the data on AI order accuracy vs customer satisfaction. Or maybe they know their brand is built on service, not speed.

Either way, going against the automation trend while others are cutting headcount. Bold.