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Frequently Asked Questions on Brazilian Reals (BRL) Bank Transfer

2020-09-29 10:58
Deposit & Withdrawal Fees & Limit
CurrencyDeposit FeeWithdraw Fee
BRLFree2.6 BRL
*Withdrawal fees are subject to change
For individual users:
Identity Verification Tier
Required Documents
Daily
Deposit Limits
Daily
Withdrawal Limits
Level 1
Basic Info
Email
Full name (first, middle, last)
Date of birth
Residential Address
Nationality
CPF
Contact number.
Docs Collected
ID copy (passport/ID card/driver's license)
Selfie
300,000 BRL
300,000 BRL
Level 2
Basic Info
Email
Full name (first, middle, last)
Date of birth
Residential Address
Nationality
CPF
Contact number
Docs Collected
ID copy (passport/ID card/driver's license)
Selfie
Proof of Address
600,000 BRL
600,000 BRL
Level 3
Basic Info
Email
Full name (first, middle, last)
Date of birth
Residential Address
Nationality
CPF
Contact number
Docs Collected
ID copy (passport/ID card/driver's license)
Selfie
Proof of Address
Source of Wealth form
Over 1,000,000 BRL
Over 1,000,000 BRL
For corporate users:
Identity Verification Tier
Required Documents
Daily
Deposit Limits
Daily
Withdrawal Limits
Level 1
Basic Info
Applicant’s name (must be the corporate legal person, director, or senior executive)
Company name
Company registered country/Region
Contact number
Docs Collected
ID copy (passport/ID card)
Selfie
Entity Proof of address
Related parties proof of address
CNPJ
Contrato Social
Memorandum and Articles of Association
By-laws
Ownership Structure
Sanctions Questionnaire
Over 50,000,000 BRL
Over 50,000,000 BRL
Important: Please note that we only support manual settlement for corporate user deposits/withdrawals at this time.
If you encounter any difficulties in BRL bank transfer, please visit https://capitual.typeform.com/to/kNrUHR3h.
Frequently Asked Questions

How long does it take for my deposit to be credited?

TED transfers are cleared only during their business hours. If you made the payment outside these hours, your deposit will be credited on the next business day. On the other hand, PIX transactions will be credited 24/7 regardless of holidays or weekends. We recommend using PIX as the preferred deposit channel.
Type
Operation time
Clearing Time
TED
Mon to Fri from 07:00 to 17:00
Up to 1 business day
PIX
24/7
Fast
Note: The operation and clearing time may differ depending on which banks you have. Check with your bank for more accurate information.
You can make deposits via bank transfer (PIX and TED).
You can make a PIX transfer using a PIX key to the gateway's CNPJ (34.942.560/0001-87) or by specifying the destination bank account details. Please follow the step-by-step PIX instructions here.
You must pay within 7 days after creating the deposit order. After this timeframe, your order will expire, and your deposit will be automatically refunded.
You can create a new deposit order for the same amount and the payment will be automatically credited to your account.
Yes, please switch to a corporate account to use CNPJ.
You can make transfers from any Brazilian bank, but the account holder's name and the taxpayer (CPF/CNPJ) number must match the name you used for Identity Verification at Binance.
We do not support transfers from corporate accounts to Binance personal accounts (or vice-versa), even if the corporate account's holder is a sole-owner company. If you make a transfer from a joint account, the transaction will arrive to the primary holder’s Binance account.
If you encounter any issues with the transfer, such as wrong account type, incorrect or missing bank details, etc, the funds will be returned in the next business days.
You must place an order on Binance before making any transfer from a bank account.
The amount transferred must match the order placed on Binance. If you entered a different amount when creating the order, you must create a new one with the correct amount.
Individual and corporate users who passed Identity Verification (KYC/KYB).
Some transactions may take longer to be cleared. You can contact our support team via Chat for assistance.
Your withdrawal orders will be processed immediately if you create them within the banking hours. However, if you create a withdrawal order outside this time period, it will be processed on the next business day. The execution process can take up to 2 business days. Please choose your account type (checking or saving) accurately in order to successfully withdraw your funds.
Transaction type
Operation Time
Clearing Time
Bank transfer
Mon to Fri from 07:00 to 17:00
Up to 2 business days
You can only make withdrawals to bank accounts that share the same name as your Binance account. Please note that transfers to joint accounts (even if you are one of the holders) and individual company accounts (MEI and EIRELI) are also not accepted.
Some transactions may take up to 48 hours to proceed. You can contact our support team via Chat for assistance.
If you have entered the wrong bank details in your withdrawal order, you will receive an email as soon as the transaction is rejected by the receivers’ banks. You can then follow the steps in the email to complete your withdrawal request. After your correct bank account information is updated, your withdrawal will be processed accordingly.