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Frequently Asked Questions on Brazilian Reals (BRL) Bank Transfer
2020-09-29 10:58
Deposit & Withdrawal Fees & Limit
| Currency | Deposit Fee | Withdraw Fee |
| BRL | Free | 2.6 BRL |
*Withdrawal fees are subject to change
For individual users:
Identity Verification Tier | Required Documents | Daily Deposit Limits | Daily Withdrawal Limits |
Level 1 | Basic Info Email Full name (first, middle, last) Date of birth Residential Address Nationality CPF Contact number. Docs Collected ID copy (passport/ID card/driver's license) Selfie | 300,000 BRL | 300,000 BRL |
Level 2 | Basic Info Email Full name (first, middle, last) Date of birth Residential Address Nationality CPF Contact number Docs Collected ID copy (passport/ID card/driver's license) Selfie Proof of Address | 600,000 BRL | 600,000 BRL |
Level 3 | Basic Info Email Full name (first, middle, last) Date of birth Residential Address Nationality CPF Contact number Docs Collected ID copy (passport/ID card/driver's license) Selfie Proof of Address Source of Wealth form | Over 1,000,000 BRL | Over 1,000,000 BRL |
For corporate users:
Identity Verification Tier | Required Documents | Daily Deposit Limits | Daily Withdrawal Limits |
Level 1 | Basic Info Applicant’s name (must be the corporate legal person, director, or senior executive) Company name Company registered country/Region Contact number Docs Collected ID copy (passport/ID card) Selfie Entity Proof of address Related parties proof of address CNPJ Contrato Social Memorandum and Articles of Association By-laws Ownership Structure Sanctions Questionnaire | Over 50,000,000 BRL | Over 50,000,000 BRL |
Important: Please note that we only support manual settlement for corporate user deposits/withdrawals at this time.
If you encounter any difficulties in BRL bank transfer, please visit https://capitual.typeform.com/to/kNrUHR3h.
Frequently Asked Questions
How long does it take for my deposit to be credited?
TED transfers are cleared only during their business hours. If you made the payment outside these hours, your deposit will be credited on the next business day. On the other hand, PIX transactions will be credited 24/7 regardless of holidays or weekends. We recommend using PIX as the preferred deposit channel.
Type | Operation time | Clearing Time |
TED | Mon to Fri from 07:00 to 17:00 | Up to 1 business day |
PIX | 24/7 | Fast |
Note: The operation and clearing time may differ depending on which banks you have. Check with your bank for more accurate information.
What type of BRL deposits are accepted?
You can make deposits via bank transfer (PIX and TED).
How to deposit via PIX?
You can make a PIX transfer using a PIX key to the gateway's CNPJ (34.942.560/0001-87) or by specifying the destination bank account details. Please follow the step-by-step PIX instructions here.
When do I need to process my deposit after an order has been created?
You must pay within 7 days after creating the deposit order. After this timeframe, your order will expire, and your deposit will be automatically refunded.
What can I do if I paid for an expired order?
You can create a new deposit order for the same amount and the payment will be automatically credited to your account.
Can I use CNPJ to make deposits?
Yes, please switch to a corporate account to use CNPJ.
Can I pay from any bank account?
You can make transfers from any Brazilian bank, but the account holder's name and the taxpayer (CPF/CNPJ) number must match the name you used for Identity Verification at Binance.
We do not support transfers from corporate accounts to Binance personal accounts (or vice-versa), even if the corporate account's holder is a sole-owner company. If you make a transfer from a joint account, the transaction will arrive to the primary holder’s Binance account.
In case of any issues with my transfer, how long will I be refunded?
If you encounter any issues with the transfer, such as wrong account type, incorrect or missing bank details, etc, the funds will be returned in the next business days.
Can I transfer directly without placing an order on Binance.com?
I made a transfer different than the order amount.
The amount transferred must match the order placed on Binance. If you entered a different amount when creating the order, you must create a new one with the correct amount.
Who can use this channel?
Individual and corporate users who passed Identity Verification (KYC/KYB).
I paid for an order and still haven’t received the amount.
Some transactions may take longer to be cleared. You can contact our support team via Chat for assistance.
How long does it take for my withdrawal to complete?
Your withdrawal orders will be processed immediately if you create them within the banking hours. However, if you create a withdrawal order outside this time period, it will be processed on the next business day. The execution process can take up to 2 business days. Please choose your account type (checking or saving) accurately in order to successfully withdraw your funds.
Transaction type | Operation Time | Clearing Time |
Bank transfer | Mon to Fri from 07:00 to 17:00 | Up to 2 business days |
Can I withdraw BRL to any bank accounts in Brazil?
You can only make withdrawals to bank accounts that share the same name as your Binance account. Please note that transfers to joint accounts (even if you are one of the holders) and individual company accounts (MEI and EIRELI) are also not accepted.
I requested a withdrawal, but I still haven't received it.
Some transactions may take up to 48 hours to proceed. You can contact our support team via Chat for assistance.
I made a withdrawal with the wrong bank details, what can I do?
If you have entered the wrong bank details in your withdrawal order, you will receive an email as soon as the transaction is rejected by the receivers’ banks. You can then follow the steps in the email to complete your withdrawal request. After your correct bank account information is updated, your withdrawal will be processed accordingly.