Dear @OPay_NG, I am reaching out to share a genuine concern regarding the recent tactics being used under the name of O wealth, which appear to be routing funds to a destination I did not choose. I am hoping to get some clarity on this matter, especially since your Ai automated support has not been able to provide any helpful answers.
Yesterday, I attempted to send 10k to my electrician to cover the cost of a circuit breaker, but the payment never reached him. Upon inspecting my account, I discovered that the money had been moved into an O wealth account instead. To add to my confusion, checking the O wealth account shows a balance of only 1k.
It has now been 24hours, and my 10k does not reflect in my balance at all. I would greatly appreciate an explanation as to exactly what happened to my money. Please refer me to a real human agent who can properly address and resolve this situation.
A sum of 10k is a significant amount of money anywhere in the world, and I simply cannot overlook an issue like this. I work very hard for my income and truly value every $1 I earn with my own sweat. Thank you in advance for your assistance.
Yesterday, I attempted to send 10k to my electrician to cover the cost of a circuit breaker, but the payment never reached him. Upon inspecting my account, I discovered that the money had been moved into an O wealth account instead. To add to my confusion, checking the O wealth account shows a balance of only 1k.
It has now been 24hours, and my 10k does not reflect in my balance at all. I would greatly appreciate an explanation as to exactly what happened to my money. Please refer me to a real human agent who can properly address and resolve this situation.
A sum of 10k is a significant amount of money anywhere in the world, and I simply cannot overlook an issue like this. I work very hard for my income and truly value every $1 I earn with my own sweat. Thank you in advance for your assistance.