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Binance Card Security Tips
Binance
2020-09-02 08:07
1. How do I freeze my Binance Card?
You may temporarily freeze your Binance Card to prevent new charges from being approved from the Binance Card Dashboard.
(1). Log in to your Binance.com account and navigate to the Card Dashboard.
(2). You will see a [Freeze] button on the Card dashboard. Click the button and your card will be locked. Please note that your card will automatically decline every transaction until you unfreeze your card.
2. How do I unfreeze my Binance Card?
To unfreeze your Binance Card, please follow these instructions:
(1). Log in to your Binance.com account and navigate to the Card Dashboard.
(2). You will see a [Unfreeze] button on the Card dashboard. Click to enter your 2FA verification code, and your card will be unlocked.
3. How can I report if my physical card was lost or stolen?
To report your physical Binance Card was lost or stolen, please follow these instructions:
(1). Follow the instructions in the above answer to freeze your Binance Card.
(2). After freezing your card, you will see a [Report lost or stolen] button. After clicking the button you will the prompt to confirm reporting [Report Now] and enter your 2FA verification code to confirm. Your Binance Card will then be terminated and can no longer be used and any further transaction will be declined automatically.
(3). You may order a new Binance Card by clicking [Order New Card].
4. How can I terminate my physical Binance Card?
To terminate your physical Binance Card, please follow these instructions:
(1). Follow the instructions in the above answer to freeze your Binance Card.
(2). Click [Terminate] and confirm your decision. Enter your 2FA verification code, and your Binance Card will be terminated and can no longer be used.
If you wish to order a new Binance Card, click [Order New Card].