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Finance
Binance Card
Order and Activation
Binance
2020-07-09 07:45
1. How do I order a Binance Card?
Existing Binance users, who live in any supported country (point 2), can apply or register their interest at https://www.binance.com/en/cards by either:
  • Directly going to this link
  • Selecting Finance → Binance Visa Card in the header of the Binance.com
  • Selecting Card in the footer of the Binance.com
Initially French and Spanish are able to apply for the Binance card, while residents of other countries may express their interest.
a. To order a Binance Card you must first login to your Binance.com Account, have your KYC level 2 verified, and live in the country where the Binance Card is available.
b. You may then navigate to the Binance Card page as described above.
c. You will now see the following screen where you can press “Order Card” to start the card application flow.
d. You will then need to follow the prompts to complete your card order. If successful your Binance Virtual Card will be issued and remain valid until your physical card is activated.
2. List of Countries where Binance Card is supported
Binance card is available for our customers, who live in any of the following countries:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Also includes: Guadeloupe, Guernsey, Isle of Man, Jersey, Martinique, Monaco, Reunion, San Marino, Saint-Martin, The Aland Islands.
3. How do I update an incorrect shipping address?
When you are ordering a Binance Card, we will display your shipping address that your Binance Card will be sent to and the billing address on file for the Card. If this address is incorrect, please contact our Binance Customer Service for help. You will need to provide a recent utility bill with your name and new address so we may update the account appropriately. Please keep in mind that if this address is not accessible via public records, we may need to request additional documents.
4. Why is the “State” blank on the Binance Card order form?
You may notice that on your Binance Card order form the “State” section is missing. Binance utilizes a third-party KYC provider and there are some instances where the state data does not get properly recorded. To complete the Binance Card order you must enter the State by selecting it from the drop down menu. If the state is missing, please contact our support team to further assist this matter.
5. Why is my ID Issue Date blank on the Binance Card order form?
You may notice that on your Binance Card order form the “ID Issue Date” section is missing. Binance utilizes a third-party KYC provider and there are some instances where the state data does not get properly recorded. To complete the Binance Card order you must enter the ID Issue Date by selecting the date from the drop down menu. This date must match the ID you used during the KYC process. Failure to enter the right information will result in a failed card order.
6. Why did my Binance Card order fail?
Your Binance Card order can fail for many reasons. We will send you an email specifying the exact reason that the Card order failed. If there were any costs incurred during the Card order process, those fees will be returned to you.
7. How long does it take to get my Binance Card?
Your Binance Virtual Card will be issued upon a successful order, meaning your KYC has passed and the Card order process was submitted correctly. Your Binance Physical Card will arrive at your residence, which was the address listed to you on the Card Order form, within 7-14 business days. There are some instances where the card may arrive sooner depending on your country. If you do not receive the card within 14 business days please contact our support team. Please note: Binance physical cards are under manufacturing time periods at the moment and will not be delivered for 6-8 weeks.
8. When can I activate my Binance Physical Card?
Your Binance Physical Card activation button located in the Card Wallet will be grayed out and inaccessible until the status of the card has transitioned from “Pending” to “Shipped’. Once the status is marked as “Shipped”, users will be able to press and use the “Activate” button.
9. How do I activate my Binance Virtual Card?
Your Binance Virtual Card, if successfully ordered, comes activated upon issuance of the Card in your Card Wallet on Binance.com.
10. How do I activate my Binance Physical Card?
Your Binance Physical Card can be activated on the Binance.com Card Wallet. To activate your Card, please first login to your Binance.com account. Thereafter, navigate to the Card Wallet. You will see the “Activate” button which will begin your activation process. Thereafter you will need to enter your CVV which is located on the back of your Binance Physical Card. Once entered correctly, the Binance Physical Card will be activated and ready for usage and your 4 digit PIN code will be displayed. Please take note of this PIN to use your card where PIN is required and for ATM Cash access.

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