To apply for manual Identity Verification, you need to submit a video to our Customer Service team to verify your request.
What should I include in the video?
1. Sit in front of the camera. You need to show your face clearly and hold the information page of your ID document;
2. Speak a statement into the camera to verify your identity, such as:
"Today is DD-MM-YYYY, I'm applying to verify my account. I confirm that it is my activity, and I am contacting Binance customer service to verify my Binance account XXXXX@XXXXX.com."
Please note that you should include:
- Today's date;
- Your request;
- A clear confirmation that you authorize this activity;
- A statement of your purpose;
- Your Binance account email address.
For more information, please refer to this tutorial: