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Email Issues
Not Receiving Emails From Binance
2018-01-05 03:37

If you are unable to receive email from Binance, please kindly follow the instructions below:

1. Please ensure you have logged in to the correct email address which you used for your account registration on Binance.

2. Please check the spam folder in your email inbox.

3. Whitelist Binance email addresses. Detailed guide: https://support.binance.com/hc/en-us/articles/360000444531

Addresses to whitelist:

  • do-not-reply@binance.com
  • donotreply@directmail.binance.com
  • do-not-reply@post.binance.com
  • do-not-reply@sendgrid.binance.com
  • do_not_reply@mailer.binance.com
  • notifications@post.binance.com

4. Ensure that your email client or service provider works normally.

5. Select common email domain if possible. 

Have more questions?submit a request
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