1. How do I apply for the Binance Turkey Charity Relief Program?
You don’t need to apply for the program. Users in the highly impacted areas will be automatically selected to receive the relief package based on their Binance account’s verified proof of address.
2. How does Binance decide who gets the relief package?
The program will select users located in the ten cities impacted by the earthquake, including, Kahramanmaraş, Kilis, Diyarbakır, Adana, Osmaniye, Gaziantep, Şanlıurfa, Adıyaman, Malatya, and Hatay.
3. How do I know if I am eligible for the program?
To be eligible, you must have completed the following on Binance.com or Binance Turkey before the earthquake happened:
- Verified your Binance account; and
- Submitted proof of address that confirms you reside in one of the impacted cities mentioned in question #2.
- Verified your Binance account; and
- Submitted proof of address that confirms you reside in one of the impacted cities mentioned in question #2.
4. What will the relief package include?
Each eligible user will receive a BNB token voucher worth $100 USD. The token voucher value will be 0.3005 BNB, based on the BNB opening price at 00:00 Feb 8, 2023 (UTC), where 1 BNB = $333 USD.
Each eligible user will receive a BNB token voucher worth $100 USD. The token voucher value will be 0.3005 BNB, based on the BNB opening price at 00:00 Feb 8, 2023 (UTC), where 1 BNB = $333 USD.
5. When will eligible users receive the BNB token voucher?
Eligible users will receive the BNB token voucher by the end of the day on February 8, 2023.
Eligible users will receive the BNB token voucher by the end of the day on February 8, 2023.
6. (For non-registered or ineligible users) Can I register for a Binance account now/complete the POA now and benefit from the relief program?
Unfortunately no. Currently, we are laser-focused on providing direct and immediate relief to our existing user base. However, this is not the only form of support we will provide to those in need.
Binance Charity has also launched a crowdfunding campaign to collect donations from users across the globe. Every donation we received will be donated to a government-approved local NGO in Turkey and humanitarian aid organization in Syria to help people in need. You are welcome to contribute to the Emergency Earthquake Appeal Fund in BTC, ETH, BNB, BUSD, and XRP.
7. (For users who have an account in both Binance TR and Binance.com) Why haven’t I received the token voucher in both accounts?
Every eligible user will receive one token voucher only. Users with both Binance and Binance TR accounts will receive the token voucher in their TR account.
8. (For eligible users) Why haven’t I received the token voucher in my account? I completed the POA before the earthquake.
If you haven’t received the token voucher, please contact 24/7 Customer Support for assistance.
9. How can I claim the token voucher?
From Binance.com
1. Log in to your Binance App and tap [Profile].
2. Go to [Reward Center].
3. You will see the BNB token voucher. Tap [Redeem].
4. You have successfully redeemed the voucher, and the BNB will be credited to your Spot Wallet shortly.
From TRBinance.com
1. Log in to your Binance TR App and tap [Profile].
2. Go to [Reward Center].
3. You will see the BNB token voucher. Tap [Claim].
4. You have successfully redeemed the voucher, and the BNB will be credited to your Spot Wallet shortly.
10. How can I use the BNB token voucher?
Once you claim the BNB token voucher to your Spot Wallet, you can trade it for another crypto or convert it to TRY.
11. Will the BNB token voucher expire?
Yes, the voucher will expire 90 days from the distribution date (Feb 8, 2023). Therefore, we recommend you claim it as soon as you receive it.
12. Why is Binance only supporting people in Turkey and not Syria?
The goal of the Relief Program is to support our impacted users. Binance currently does not provide services to the Syrian market. Nonetheless, Binance Charity will be supporting NGOs’ relief work on the ground.