In order to buy crypto with P2P, you must pass KYC and add a payment method in your account settings,
In order to cash out your cryptocurrency, you will first transfer your crypto from the exchange wallet to the Fiat wallet.
The offers you see on the P2P offer listing page are not offered by Binance. Binance serves as a platform to facilitate the trade, but the offers are provided by users on an individual basis.
All online trades are protected by escrow. When an ad is posted the amount of crypto for the ad is automatically reserved from the seller's fiat wallet. This means that if the seller runs away with your money and does not release your crypto, our customer support can release the crypto to you from the reserved funds.
If you're selling, never release the fund before you confirm that you have received money from the buyer.
You can only start P2P trading after completing KYC verification and enabling SMS authentication.
Users can now buy and sell USDT, BTC, ETH, BNB and BUSD through Binance P2P on Binance.com and Binance mobile App. P2P trading function is available on version 1.17.0 (Android) / 2.6.0 (iOS) or higher.
During a trade, you can click on the “contact” button to start a chat with your counterparty.
If you can not resolve the disagreement between the two parties, you can click on the “appeal” button. Our customer support will assist in resolving the issue. When a trade is in appeal the crypto will stay locked until the case is resolved.
Our customer support will contact the users involved in the dispute as soon as possible via email. Currently, only English support is provided for dispute handling, please be prepared to provide evidence, for example proof of payment from banks, in English in order to facilitate the investigation.
The commission fee on Binance P2P is 0 now.
Currently we support trading of BTC, USDT, ETH, BNB and BUSD.
Users can sell from a minimum of 0.01 BTC, to a maximum of 5 BTC.
Right now you can post ads through up-to-date Binance App:
Yes, the set of fiat currencies you can trade is determined by users’ KYC region. For example, if you and a foreign user are both located in SouthEast Asia, then it is highly likely that VND and MYR are all available to both of you.
when you are posting floating price ad, the price range is 80%-120%
When you are posting a fixed Price ad, it is a +- 20% range compared to the “Market Price”.
It depends. Probably you need to set up a more competitive price, or less strict requirements for counterparties.
Total trading amount indicates how much crypto assets you want to Buy/Sell.
Users can find 2 types of limits when editing ads: The first is the crypto trading amount limit, which defines the range of the total amount of your ads. The second is the Fiat Min/Max order limit, specifying the min/max amount your counterparty can take per order.
People can check your remark before they place orders, under “Trade Requirements” section:
But “Auto Reply” only pops up in the chatbox after the order was placed.
It’s the trade requirements you can set up for ad takers.
Yes, on “My ads” Tab, you can take them offline, or even “Close” the ads.
Click on the 3 dots in the tab “Ad Management”, then press “Close”.
You can increase the ad amount, or close this ad and create a new one.
The completion rate basically measures the number of completed orders v.s. total number of orders created. Note only the cancellation initiated by you will affect your completion rate, your counterparty’s misbehavior does not pose any influences.
The completion rate is calculated with a time span, covering orders for the past 30 days, while updated on the hour. (that’s say, 24 updates per day)
You will receive a sms notification if you’ve enabled it before.
You can appeal directly.
You can appeal directly.
You can negotiate with the counterparty to cancel the appeal. If that was you who appealed at the first place, then you can cancel your appeal directly.
Or, our Customer Support will contact you.
Contact Customer Support Team, provide Order Number, Payment Proof (which contains info such as the Payee ‘s Name, Account Details, Payment Time, Payment Amount, etc.) and our Customer Support will reach out to you within 12 hours.
Our customer support will reach you out within 12 hours.
Our customer support will contact you through email.
Please send an email to firstname.lastname@example.org.
You have to follow the instructions provided on the order detail page and make a transfer to the buyer’s account with the indicated third party payment app or bank transfer. After that please click on the button “I have paid”
You can add up to 20 payment methods, and they can be the same type (for example you can add 20 different bank cards). You will have to enable the payment method before you can use it for selling orders.
After they place the order.
No, for security reasons, when adding a new payment method, we only allow using the name from verified KYC information as the account owner’s name. If there is a mistake in the verified name, you will have to contact customer support to correct it before you can add the payment method correctly.
The payment time limit is usually preset by Maker. When posting ads, Maker can choose how long they would like to receive/make payment, ranging from 15min - 6 hours.
A user cannot change the nickname on App once set.
The yellow badge differentiates Merchants from Regular Users.
Merchants are experienced, frequent traders who enjoy high levels of trading limits and more functions. To become a Merchant, you need to apply for the Merchant Program here. Binance P2P will review the qualifications of each candidate and give responses.
When you are posting buy ads as a Maker, you can cancel the order before you pay the seller:
If you click “Transferred, next”, then you can still cancel the order here:
Note, the cancellations will diminish your “Completion Rate”.