A Microsoft service outage sent some businesses back to fax machines and phones.

Crypto Briefing reported that affected businesses relied on fax and phone services to keep operating during the outage. The publication linked the incident to the risks of relying too heavily on a single service provider and argued that businesses should have reliable contingency plans.

· The specific consequence cited in the report was a return to older tools such as fax and phone; the affected industries and scale were not disclosed.
· “Relying on a single service provider is risky” and “contingency plans are needed” are Crypto Briefing’s views, not factual descriptions of the outage’s scope.

If your company lost internet or cloud access, what would be your first backup channel?