Apple’s official user-to-user support forum, which has been around for nearly 28 years, is shutting down.
The Apple Support Community will permanently close on November 20. It has already switched to read-only mode: old posts can still be searched and browsed, and users can still click “Me too” and vote, but they can no longer post new questions or replies.
The community’s history goes back to Apple Tech Exchange in 1998. It was renamed Apple Discussions in 2000, upgraded to Apple Support Communities in 2011, and later became the Apple Support Community we know today.
Over the years, when Apple users ran into obscure problems, their first instinct was often not to contact support, but to find a forum answer from years ago through a search engine. Some managed to fix a Mac that wouldn’t start, others recovered missing photos, and some discovered after pages of debate that the real solution was simply to restart.
Apple says users will still be able to get help through its official support website, but it has not said whether the forum’s historical content will be fully preserved after November 20.
Products get discontinued, systems get updated—and who would have thought that even the people who once taught everyone how to restart their devices would eventually reach their own shutdown screen?
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The Apple Support Community will permanently close on November 20. It has already switched to read-only mode: old posts can still be searched and browsed, and users can still click “Me too” and vote, but they can no longer post new questions or replies.
The community’s history goes back to Apple Tech Exchange in 1998. It was renamed Apple Discussions in 2000, upgraded to Apple Support Communities in 2011, and later became the Apple Support Community we know today.
Over the years, when Apple users ran into obscure problems, their first instinct was often not to contact support, but to find a forum answer from years ago through a search engine. Some managed to fix a Mac that wouldn’t start, others recovered missing photos, and some discovered after pages of debate that the real solution was simply to restart.
Apple says users will still be able to get help through its official support website, but it has not said whether the forum’s historical content will be fully preserved after November 20.
Products get discontinued, systems get updated—and who would have thought that even the people who once taught everyone how to restart their devices would eventually reach their own shutdown screen?
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