The other person wants you to install remote assistance software so they can “help you operate it.” Is that okay?
Here’s how I see it: legitimate account issues can usually be checked in the official app or on the official website. If they insist that you do things through a chat app, that’s suspicious in itself.
Customer service representatives from legitimate platforms won’t ask for your password, verification code, or recovery phrase, or ask you to transfer your assets to a so-called “safe account.”
What I do: treat anyone who contacts you claiming to be “customer service” as suspicious. End the conversation, then check directly in the official app.
By the way: $BNB is currently 696.43 (-2.4% over 24h).
Here’s how I see it: legitimate account issues can usually be checked in the official app or on the official website. If they insist that you do things through a chat app, that’s suspicious in itself.
Customer service representatives from legitimate platforms won’t ask for your password, verification code, or recovery phrase, or ask you to transfer your assets to a so-called “safe account.”
What I do: treat anyone who contacts you claiming to be “customer service” as suspicious. End the conversation, then check directly in the official app.
By the way: $BNB is currently 696.43 (-2.4% over 24h).