How can you verify a transfer using a blockchain explorer? Many people can’t answer!
Transfers between users on the same exchange are usually not recorded on-chain, so you won’t find a corresponding record in a blockchain explorer.
Screenshots and chat records can be faked. Data in a blockchain explorer is read directly from the blockchain itself, so on-chain records are the source of truth for verifying whether a transfer really happened.
Only you should know your recovery phrase and private key. Never give them to anyone claiming to be “customer support” who asks for them.
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