“Customer service” suddenly contacts you—how can you tell if it’s legitimate?
Scams impersonating customer service often claim that your account has an issue, your assets have been frozen, you’re eligible for a refund or compensation, or your account needs to be upgraded.
Anyone who claims they can help recover money you’ve been scammed out of but asks you to pay upfront is often a scammer too.
When managing your positions, the most important thing to remember is this: if someone claims to represent Binance, you can use Binance’s official verification channels to verify their email address or account.
$BNB 742.7（-0.38%）
#BNB
Scams impersonating customer service often claim that your account has an issue, your assets have been frozen, you’re eligible for a refund or compensation, or your account needs to be upgraded.
Anyone who claims they can help recover money you’ve been scammed out of but asks you to pay upfront is often a scammer too.
When managing your positions, the most important thing to remember is this: if someone claims to represent Binance, you can use Binance’s official verification channels to verify their email address or account.
$BNB 742.7（-0.38%）
#BNB